MICROSOFT DYNAMICS 365 CRM

Dynamics 365 for Customer Service helps brands build loyalty and advocacy by delivering effortless service experiences.

Sales

Marketing

Services

Everything your growing business needs

Dynamics 365 For Customer Service Helps Brands Build Loyalty And Advocacy By Delivering Effortless Service Experiences.

Full omni-channel engagement lets customers connect anytime, anywhere, on the channel of their choice and convenience. A single agent interface driven by automation and artificial intelligence (AI) provide access to everything necessary for highly personalized service. Guided, intelligent service improves agent productivity, speeds resolutions, avoids escalations, and creates better customer experiences.

Business can start simple with just the capabilities that sales teams need now and support additional business needs as the business grows. The flexible and adaptable SAAS(Software As A Services) platform lets you get up and running quickly with pre-packaged applications, without the need to spend extra time and money setting up and deploying capabilities you don’t need right now.

Apps for every aspect of your business

Applications that work great on their own—and even better together or with your existing business systems.

Sales

Increase revenue and reduce acquisition cost using CRM data and intelligent insights.

Customer Service

Minimize efforts, address issues quickly, and deliver more personalized service.

Field Service

Optimize schedules, allocate resources, and simplify dispatching for field service companies.

Project Service Automation

Schedule properly time, people and other resources and work efficiently through automation technology.

Marketing

Unify your sales and marketing to connect customer experiences at every interaction with Microsoft Dynamics 365 for Marketing.

Business Central

The name of the long-awaited cloud-based, all-in-one business management solution with full Microsoft Dynamics NAV capabilities.

Modernize Customer Service

Connect your data and apply intelligence to drive your digital transformation with the next generation of business applications on the trusted Microsoft Cloud.

A survey is automatically sent after the interaction, and a loyalty coupon is delivered to the customer’s shopping cart
AI-driven agent assist provides real-time sentiment analysis, suggests relevant answers, and identifies upsell opportunities.
The bot offers to transfer the customer to a live service agent for further assistance with another question
A warm handoff to live support enables the agent to seamlessly pick up the conversation
A customer visits the self-service portal to resolve an issue
A service bot proactively engages with the customer and successfully resolves the issue

Bring the smart workspace to your business

ClickDimensions

Marketing for Microsoft Dynamics 365

PRODUCTS & SOLUTIONS

Office 365

Microsoft 365

Boost Your Business

Microsoft 365

A complete intelligent Solutions

Microsoft Azure

Flexibility, Scalability, Reliability

Dynamics 365

Unify Your Business

Business Central

Enable connect Your Business

Power BI

Power Up Your Reporting

iVend Retail

Retail Technology Platform

Aiconcs

Business Process Automation

RETAIL

Find new and improved ways to serve your clients and consumer needs using this retail apps.

ECOMMERCE

Boost sales with the effectiveness of your promotions and personalized experiences.

ENGINEERING

Build models without having to build, manage, or maintain capital-intensive infrastructure.

business-intelligence-solutions-infochola

DISTRIBUTION

Comprehensive solutions to coordinate suppliers, manufacturers and logistics providers.

MANUFACTURING

To deliver technology that manufacturers can trust, we bundle Microsoft cloud solutions.

Take your business further with Us

Choose the option that’s right for you.

POWER BI RETAIL ANALYSIS

This interactive report allows to get quick insights into company sales, understand sales fact relationships and come up with smarter business decisions in end.

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