More than just a Service Desk

We provide a dedicated team to look after your Managed IT Services

Our dedicated and multi-certified team will look after every aspect of your business and ensure everything runs smoothly. We deliver this by having the most skilled, certified, technical and result-focused professionals managing your IT for your business.

We do not believe in one size fits all idea, rather than providing packaged services, we’ve developed a personalized approach that is highly flexible, allowing you to choose specific IT components to be managed, or, outsource it all to us. You also have the ability to tailor the service levels in a way that works best for your business.

Key benefits of Managed Services

  • Maximise ROI
  • Reduce risk
  • Simplify management of IT
  • Simplify supplier management
  • Access new technologies
  • Access diverse and specialised IT skills

You'll experience

Singapore-based Service Desk available 24x7x365

Monthly reports and consultations

Always on monitoring

A single number to call for all issues

What we'll do for you

MANAGED SERVERS

Keep crucial IT services available via proactive management of your server infrastructure. We provide support for a broad range of technologies comprising the full range of the Microsoft Server products, Linux, VMware and Citrix.

MANAGED NETWORK

Eliminate the complexity of maintaining your network infrastructure. We provide support for a broad range of networking products covering LAN, WAN, wireless, load balancing, firewall, content filtering and IDS.

MANAGED DEVICES

Support for the various devices, including laptops, desktops, tablets and mobile devices. With the growing need for BYOD computing, simplify user device support.

DATA PROTECTION

Protecting your business data is a critical concern. We will handle the daily protection of your data and make sure that data can be recovered as and when required.

DISASTER RECOVERY

Our Disaster Recovery plan provides constant replication with zero influence on application performance, so you are assured that your business will stay online no matter what disaster hits your office location.

USER SUPPORT

We implement all features of IT support for your staff, from aiding them with their daily IT support to network administration responsibilities such as maintaining their mailboxes, application access and user accounts

Think of us as your team

You’ll have your personal Client Manager and direct access to highly certified technicians for valuable advice on the choice of technologies and strategy required to meet your business goals

Easy, step-by-step transition

Before support commencement, a complete transition management process is started to guarantee that technological & technical resources are executed as smoothly as feasible. While not the whole list, these activities involve:

  • Review and creation of IT support documentation for your business.
  • Service Delivery team training to make sure they understand your business as you do.
  • Complete stakeholder induction to maximize the working relationship on all sides

OVERVIEW

More than just a Service Desk

We provide a dedicated team to look after your Managed IT Services

Our dedicated and multi-certified team will look after every aspect of your business and ensure everything runs smoothly. We deliver this by having the most skilled, certified, technical and result-focused professionals managing your IT for your business.

We do not believe in one size fits all idea, rather than providing packaged services, we’ve developed a personalized approach that is highly flexible, allowing you to choose specific IT components to be managed, or, outsource it all to us. You also have the ability to tailor the service levels in a way that works best for your business.

Key benefits of Managed Services

  • Maximise ROI
  • Reduce risk
  • Simplify management of IT
  • Simplify supplier management
  • Access new technologies
  • Access diverse and specialised IT skills

You'll experience

Singapore-based Service Desk available 24x7x365

Monthly reports and consultations

Always on monitoring

A single number to call for all issues

SERVICES

What we'll do for you

MANAGED SERVERS

Keep crucial IT services available via proactive management of your server infrastructure. We provide support for a broad range of technologies comprising the full range of the Microsoft Server products, Linux, VMware and Citrix.

MANAGED NETWORK

Eliminate the complexity of maintaining your network infrastructure. We provide support for a broad range of networking products covering LAN, WAN, wireless, load balancing, firewall, content filtering and IDS.

MANAGED DEVICES

Support for the various devices, including laptops, desktops, tablets and mobile devices. With the growing need for BYOD computing, simplify user device support.

DATA PROTECTION

Protecting your business data is a critical concern. We will handle the daily protection of your data and make sure that data can be recovered as and when required.

DISASTER RECOVERY

Our Disaster Recovery plan provides constant replication with zero influence on application performance, so you are assured that your business will stay online no matter what disaster hits your office location.

USER SUPPORT

We implement all features of IT support for your staff, from aiding them with their daily IT support to network administration responsibilities such as maintaining their mailboxes, application access and user accounts

Think of us as your team

You’ll have your personal Client Manager and direct access to highly certified technicians for valuable advice on the choice of technologies and strategy required to meet your business goals

Easy, step-by-step transition

Before support commencement, a complete transition management process is started to guarantee that technological & technical resources are executed as smoothly as feasible. While not the whole list, these activities involve:

  • Review and creation of IT support documentation for your business.
  • Service Delivery team training to make sure they understand your business as you do.
  • Complete stakeholder induction to maximize the working relationship on all sides

INSIGHTS